What do you sell?
At Fawnwell you’ll find a curated collection of sweaters, cardigans, hoodies, tops, dresses, pants, jeans, coats, sets and shoes (boots, heels and flats), plus a few pieces of jewelry, selected for comfort, fit and timeless style.
Do you offer free shipping?
Yes, we offer free shipping on every US order, with a tracking link for every parcel.
How fast is delivery?
Fast. We ship every US order free and fast, and you get a track & trace link the moment your parcel leaves, so you can follow it to your door. for all details.
How can I track my order?
Once your order is confirmed, you receive an email with your order number. As soon as it ships, a second email follows with your tracking link, so you can follow your parcel to your door.
How do I find my size?
Every product page has a Size guide link next to the sizes.
Sweaters, cardigans and tops: compare your bust measurement with the size guide. Prefer a relaxed fit? Go one size up.
Dresses: check your bust, waist and hip measurements in the size guide.
Pants and jeans: check your waist and hip measurements in the size guide.
Shoes: the size guide shows the foot length in inches. Between two sizes or wide feet? Go half a size up.
Can I return the item(s) if I don’t like them?
Yes. Every piece comes with our 30-day money back guarantee. Send it back unused and in its original condition with all tags attached within 30 days from delivery, and we refund your original payment method.
What payment methods do you accept?
You can pay safely with Visa, Mastercard, American Express, Apple Pay and Google Pay. The methods available to you are shown at checkout. All prices are in US Dollars (USD).
Will I receive a confirmation email after placing an order?
Yes, a confirmation is sent to your inbox as soon as you place your order. Don’t see it? Write to info@fawnwell.com and we’ll help you right away.
I have an issue with my order. How can I contact you?
Visit our Contact page or email info@fawnwell.com. We’re here to help.