At Fawnwell, we place great importance on clear, transparent, and reliable delivery.
Below you will find all the important information about our delivery areas, processing times, and shipping procedures.
We currently deliver to the United States only.
Orders from other countries cannot be processed at this time.
Your order will be shipped to the delivery address provided during checkout.
Please ensure all details are complete and correct, as incorrect or incomplete addresses may lead to delays or returns.
If we cannot ship your order within this time, we will email you before it runs out with a new expected shipping date and give you the choice to accept the delay or cancel your order. If you cancel, you receive a full refund to your original payment method within 7 business days.
The average delivery time is 6–12 business days, depending on your location.
Delivery times are estimates and may vary due to factors outside our control, such as:
We always do our best to ensure your order arrives as quickly as possible.
Total delivery time includes:
→ Estimated total: approximately 7–15 business days from the date of purchase.
Please note:
These are estimates. External factors may affect delivery times.
Our logistics team continuously monitors all shipments.
To keep our prices fair and accessible, all orders are shipped directly from our trusted international fulfillment partner in Asia.
This allows us to maintain consistent quality and reliable delivery to your door.
Shipping is completely free on all orders. There are no additional shipping or handling fees.
We offer secure, SSL-encrypted payment methods:
The methods available to you are shown at checkout. All payments are processed securely through our payment service provider, Whop.
Once your order has been handed over to the carrier, it is considered successfully shipped.
We recommend using your tracking number to monitor the delivery status of your order at any time.
Once your order has been shipped, you will receive a shipping confirmation with your tracking link.
You can track your delivery at any time using the tracking link in that email.
Please note:
Tracking updates often appear 3–8 business days after the package has left the warehouse.
Shop name: Fawnwell
Company name: theaiuniversity
Company registration number: 97647640
Email: info@fawnwell.com
Phone: +1 (929) 652-2701
Support hours: Monday to Friday, 9:00 AM to 5:00 PM (ET). Our customer support team usually responds within 12–24 hours on business days.
Business address: Kerkstraat 56-G, Almere Haven, Flevoland, 1354 AB, The Netherlands
Warehouse address: 13535 Marquardt Ave, Santa Fe Springs, CA 90670, United States
Please note: This warehouse is used for logistics and shipping purposes only. It is not a return address. Returns sent to this location cannot be accepted.